Privacy Policy - Trojica Trading

Last Updated: November 2025

1. Introduction

Trojica Trading is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us in the course of business.

Trojica Trading supplies, installs, and repairs a full range of road safety products and furnishings across Africa, including personal protective equipment (PPE), construction materials, plant hire, and related services.

2. Information We Collect

We may collect personal and business information that you voluntarily provide to us through:

Website contact forms
Email communication
Telephone or in-person correspondence
Quotations, orders, and invoices

The information we collect may include:

Full name
Company name
Contact details (email address, phone number, postal or physical address)
Project or service details
Payment and billing information (where applicable)

We may also collect non-personal data such as browser type, operating system, IP address, and pages visited, to help us improve our website’s performance.

3. How We Use Your Information

Trojica Trading uses the information we collect to:

Provide, manage, and improve our products and services
Respond to enquiries, requests, and quotations
Process orders and issue invoices
Maintain accurate customer and supplier records
Send updates, service information, or administrative notices
Comply with legal, regulatory, and tax obligations

We will not sell, rent, or lease your personal information to third parties.

4. Data Sharing and Third Parties

We may share personal data with trusted third-party service providers only when necessary to:

Process payments
Deliver goods or services
Maintain website hosting or IT systems
Comply with legal requirements

All service providers are required to handle your information in accordance with this Privacy Policy and South African data protection laws (POPIA).

5. Data Security

We take reasonable technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or alteration.
Our website and systems are monitored for security vulnerabilities, and access to personal data is limited to authorized personnel only.

6. Cookies and Website Usage

Our website may use cookies and similar technologies to enhance user experience and analyze web traffic. You can manage or disable cookies through your browser settings.
Cookies do not collect personal information unless you voluntarily provide it.

7. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent where applicable
Object to the processing of your personal data

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Once data is no longer needed, it will be securely deleted or anonymized.

9. Links to Other Websites

Our website may contain links to third-party websites. Trojica Trading is not responsible for the privacy practices or content of external sites.
We encourage users to review the privacy policies of any linked websites they visit.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. The latest version will always be posted on our website with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Trojica Trading
📍 South Africa
📧 info@trojica.co.za
📞 082 940 2367
🌐 trojica.co.za